Telehealth for Physical Therapy Services

Excellent Physical Therapy/RWJ Somerset Physical Therapy now offers telehealth for physical therapy appointments for both new and current patients.

Through a video camera on your smart phone, tablet or computer, you can have convenient, easy access to your Physical Therapist from the comfort of your own home. This secure, user-friendly technology is a great option for anyone who cannot attend in-person appointments due to disability, health issues, work schedules, travel plans or lack of transportation.

Benefits of Telehealth for Physical Therapy Services

  • Personalized one-on-one real time care from a licensed Physical Therapist
  • Customized home exercise programs based upon your home environment
  • Your caretaker or a family member can join you to learn about your home care program
  • Group sessions may be held with other practitioners, family members or caregivers
  • Immediate access to your therapist when urgent issues arise
  • Maintain regular communication with your therapist to ask questions and resolve problems, including clarifying home care and home exercise instructions
  • Share necessary documents, reports and photos with your therapist to enhance your recovery through secure messaging emails or texts
  • Store-and-forward medical documentation which allows access to you and your therapist
  • Provide access to your PT when you have travel restrictions and can’t get to the PT office.
  • Create an easy access and seamless experience for the patient throughout their rehab program from pre-surgery education to Home Care instructions and upon discharge plan and follow up check-ins as needed into the future.
  • Physical Therapy provided to you by a NJ licensed PT on a personalized one-on-one basis.
  • We protect your privacy with a totally cyber secure internet connection that is HIPAA compliant.
  • As long as you have video camera on your device you can perform the Telehealth visit via your
    • Smart Phone
    • Laptop
    • Tablet / iPad
    • Desk top computer

Telehealth Physical Therapy allows for:

  • User friendly technology
  • Ease of Access to your Physical Therapist
  • Convenience-
    • in the comfort of your home or
    • due to work restrictions,
    • other health restrictions,
    • Disability restrictions,
    • Care taker restrictions,
    • Transportation restrictions
  • Secure messaging email or text
  • Group sessions with anyone invited including other practitioners/family/care takers
  • “Store-and-forward” medical documentation to allow access to your medical records between yourself and your PT
  • Home exercise programs that can be customized based upon your home surroundings.
  • Recapture missed or cancelled appointments with your PT.
  • Instruction in Home Activities of Daily Living, Home exercises, Home mobility precautions.
  • Allows your PT to provide your Physical Therapy session even if the PT is traveling at a conference.
  • Post-surgical and Pre-surgical home care instructions/education and home exercises
  • Vestibular Physical Therapy follow up visits
  • Athletics Injury Management on and off the field in real time
  • Workers Compensation Injury Management
  • New patients can receive an Initial Evaluation by a licensed PT in the convenience and privacy of their home with family present

Click to download Tips for your Telehealth for Physical Therapy session

Frequently Asked Questions

Q: What is Telehealth for Rehabilitation Services?

A: It is live, two-way interaction, face to face between a patient and a physical therapist, occupational therapist or speech pathologist through video conferencing” via a smart phone, tablet or computer.


Q: Am I a good candidate for Telehealth for Rehabilitation Services?

A: Most patients can benefit from some type of rehab therapy via telehealth services. Please speak with your therapist, who is familiar with your situation and your rehab program plan.


Q: Can I use it instead of coming in to the office?

A: Yes.  Telehealth for Rehabilitation Services is available to help you and your therapist enhance your rehab program in the event that you have difficulty attending your in-person sessions because of illness, traveling, work or time restrictions and any other reason that might prevent you from consistent attendance for your therapy.


Q: What equipment/technology do I need to be able to use it?

A: You can use your desktop computer, laptop, tablet (iPad) or smart phone with access to the camera, microphone and speaker. You will also need internet access via your home Wi-Fi or cell phone service.


Q: Do I need any special phone apps or computer program?

A: No. Your therapist will send you an invite via text or email and you just need to answer the invitation and you will be connected automatically to you therapist.


Q: Is it hard to connect with my therapist online?

A: No. Once you respond to the invite, you will be connected directly to your therapist and can start your video telehealth therapy session immediately.


Q: How can I get started?

A: It’s easy. Just call the office where you receive rehabilitation services and we will give you the information needed to get started.


Q: Is it safe and secure?

A: Yes. We use an encrypted, cyber secure telehealth web portal that has been certified secure and protects your private health information.


Q: Is it covered by my insurance company?

A: Telehealth for Rehabilitation Services is like regular Physical Therapy provided in the office. It is covered by most major insurance companies.  However, prior to your video session our office staff will call your insurance company to verify your benefits and to secure any authorizations required.


Q: Is it legal?

A: Yes. The State of New Jersey has approved telehealth services, as long as it is provided by a licensed and qualified healthcare practitioner, including physical, occupational and speech therapists.


Q: Who does the telehealth rehabilitation therapy?

A: Your telehealth rehab session will always be conducted by a New Jersey-licensed physical therapist, occupational therapist or speech language therapist.

Q: How can I receive the same level of care without physically being with my Physical or Occupational Therapist?

A: While your therapist won’t be able to do the hands-on portion of a session, there is much that can be done to continue your treatment and improve your condition. Your physical or occupational therapist will be able to observe how your body is moving and can determine if there are range of motion, strength, or flexibility deficits and can give specific instructions and exercises to address that. They can assess pain through feedback from you verbally and visually and can make recommendations based on that. They can also make changes to your home exercises based on your feedback to keep you progressing in the best way possible.

Q: Could I do a combination of Telehealth visits and in-office visits if appropriate?

A: Yes, if your therapist feels that would be the most beneficial course of treatment based on your condition/injury. Remember that your insurance plan’s in-office benefits may differ from Telehealth benefits so patient financial responsibility could be different for each and authorization rules will have to be followed.

Q: I live in Pennsylvania. Can I still do Telehealth since you are located in New Jersey?

A: It depends. If your therapist is also licensed in Pennsylvania, then yes. If your therapist is not licensed in Pennsylvania, then no.

Click here to download our Telehealth Flyer


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